Frequently Asked Questions

Got questions? We’ve got answers.
Whether you're a first-time participant, a seasoned triathlete, or a curious spectator, our FAQ page is here to help you get the most out of the Townsville Triathlon and Multisport Festival. From race-day logistics and entry details to course information and spectator tips, you'll find everything you need to know right here.

If the information isn’t here or you would like some further clarification please feel free reach out via townsvilletri@nxsports.org or 0731246099

General Information

  • Perfect for first-timers, and many participants each year are taking on their very first event. Our courses are well-marked and fully supported with professional medical staff, marshals, aid stations, and volunteers throughout. We also offer beginner-friendly distances so you can take part at a pace that suits you. Just focus on enjoying the experience — we’ll be there to support you every step of the way.

  • Some training is a good idea. You don’t need to be an elite athlete, but doing a bit of prep across the swim, bike and run will help you feel more confident. Even light training a few times a week can make a big difference. Just aim to enjoy the experience — we’ll support you all the way.

  • Wave start times for each distance will be finalised in the week of the event, after official entries have closed. 

  • Yes, each triathlon participant receives a timing chip as part of their race pack which is to be worn on the left ankle. For Relay Teams there is one timing chip which must be passed to the next relay member. Results are released online by late afternoon of the event. 

  • There are no minimum speed requirements or cut off times.

    • Withdrawal 45 days or more out from the event you will receive an 80% refund or 100% credit. 

    • Withdrawal 14-44 days out from the event you will receive a 50% refund or 100% credit. 

    • Withdrawal 13 days or less out from the event you will receive no refund and 100% credit of your entry fee. 

    • Withdrawal 48 hours or less out from the event you will receive no refund or credit of your entry fee. 

    • Refunds or credits do not apply to items such as merchandise, accommodation, meals, travel and are only applicable to entry fees. 

    • To receive credit or refund, withdrawals must be made in writing to townsvilletri@nxsports.org

Registration and Costs

  • Official entries close 10 days prior to the event. Late entries are offered until the Friday before the event – unless sold out prior.

  • Yes. The ODM is automatically added to your entry, if you do not have a AusTriathlon membership. 

  • You are only required to purchase one ODM per team entry. Therefore, if one member of the team has an AusTri licence, this will cover the whole team. 

    If ALL team members are annual AusTri members, no ODM is required. If NO team members are annual members then one ODM is required. 

  • Yes. All distances have a minimum age for participation. For more information on age restrictions please visit the activity page you are interested in. 

  • There are no minimum speed requirements or cut off times.

  • Age group racing is determined by your age as of 31 December 2025 and grouped in five year brackets (i.e. 30-34, 35-39, etc.). 

  • In some cases we will consider this, but we will need a letter from their coach confirming that they are capable to compete at that distance.

  • The earlier you enter the more you will save.

    Early Bird pricing ends midnight 31 July!

  • Race Number

    • Race Bib

    • Timing Chip

    • Athlete Gift

    • Medical support / assistance

    • Aid Stations

    • Post event recovery area at the Finish area with food and drink

    • Category winner prizes

Equipment & Gear

  • It’s too early to tell at this stage. An indicative temp will be taken the day prior and the official water temperature will be checked the morning of the event. 

    Wet suits are only permitted at less than 24.6 degrees for age groupers. 

  • Yes, helmets are compulsory to participate in the event. When you enter transition to ‘rack’ your bike, you will need to put your helmet on – at this time our technical officials will check that this is safe to wear for the event. 

  • You can use any bike with pedal power! (No e-bikes) All bikes must be in a safe working condition.

  • Wear something you can swim, bike and run in — most people wear a tri suit or activewear like bike shorts and a fitted top. Make sure it’s something you’ve trained in and feel comfortable moving in. Don’t forget your running shoes, and if you're riding a bike, an approved helmet is mandatory. Sun protection like a hat, sunglasses, and sunscreen is also highly recommended

Teams

  • Teams of 2 are fine. One participant will have to do 2 legs!

  • You can! As each team has their own timing chip this would just mean that the individual participating for multiple teams will have multiple timing chips for that leg. They would then handover the correct chip to the correct team in the transition area.

  • The cost you will see in the entry portal is for the entire team.

  • You will have a team timing chip that will be transferred from participant to participant in the transition area via a Velcro strap on the left ankle.

  • All teams wishing to set up tents will be asked to do so in the designated areas. With the event operating in the The Strand Park it is important for the safety and consideration of competitors, spectators and locals that team tents are only erected in permitted areas. Call the office on 1300 28 29 49 if you would like some more information. 

  • Absolutely! You just simply add multiple teams to your cart when entering.